Customer Relationship Management (CRM) is something that is frequently talked about in the small business world, but also frequently misunderstood. A CRM system brings a number of benefits that will help your business grow and scale. One of the critical pieces to have in place is established processes.
Join Mike Calvo, Head of Marketing and Business Development at Logicbox Software, Inc., for a talk on why CRM process makes perfect, what kind of CRM software to look for and how to calculate the return on investment of a CRM system when you’re ready to streamline.
Cost is $10 per person with advance online registration, $15 per person day of event. No cost for students with valid WSU ID.
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